How To Find Buyers Email Address and Phone Number on Ebay


I got a question asking “How  do you find the buyers email address and phone number on eBay?”
This is how you do it.

TRANSCRIBE of  “How To Find Buyers Email Address and Phone Number on eBay”

Hi, guys, Neil Waterhouse.

Got a question from Ken Franklin asking, “How do you find the buyer’s email address and phone number on eBay?”

Steps on finding Buyers Email Address and Phone Number on eBay

This is how you do it:

First, go to the top right on any page on eBay and click on My eBay.

Then scroll down and select Selling/Sold.

Then click on ‘See all orders’.

Now, to the left of each of your orders, click the little down arrow, and then select:

‘View Record.’

So now you should be able to see the customer’s email address and also their phone number. Now sometimes eBay’s got a lot better than this, but in the past, like five years ago, ten years ago, a lot of buyers and sellers didn’t put down their phone number, so there’s a lot more of them now. But you sometimes will find a blank, but it’s over nine times out of ten the phone numbers are going to be there now.

eBay Seller Hub

And also, the way I’ve shown this is using eBay Seller Hub. If you’re seeing a different page layout on eBay to what I’m showing you now, Seller Hub may not be enabled on your account, and I’ll put a link on the screen where you can enable it.

Seller Hub was free

And last time I checked, Seller Hub was free. Now for those that don’t know, eBay bought out eBay Seller Hub back in October 2017.

So that’s all for this week, just a quick video.

Until next week, list more, sell more. This is Neil Waterhouse.

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About Neil Waterhouse

Bio: Husband Father Full time online seller since 1998 Author Best Seller “Million Dollar ebay Business From Home” Multi Million Dollar seller Amazon invited guest speaker eBay invited guest speaker Alibaba invited guest speaker 1st eBay multi million dollar seller for Australia Post Eparcel 1st multi million dollar seller for Channel Advisor Australia Founder, speaker 4 largest eBay & Amazon Meetup Groups in Australia with over 6,000 members Creator of DropShip Formula™ Professional eBay Sellers Alliance invited guest speaker Retail Global invited guest speaker Channel 9 Invited Guest Speaker Radio Control jet fanatic!
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