How To Find Buyers Email Address On eBay


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Transcribe of “How To Find Buyers Email Address On eBay”

So in this video, I want to show you how to find buyers’ email addresses on eBay. In fact, I’m going to show you two different ways. The first method is to go to eBay, then click Selling/Sold. Next, click on the Orders tab, and select All orders. Now you’ll be able to see all the orders that you’ve received in the last 90 days. Now, to see the eBay buyer’s email address, all you do is click on the little blue arrow next to each order, and select View record.

click on the little blue arrow next to each order, and select View record

Now you’ll be able to see the buyer’s email address. Now the next way you can also find an eBay buyer’s email address, is in PayPal. To do this, log in to your PayPal account. Then click on My PayPal. Then find the transaction. And then click on the person’s name. Then scroll down to where it says, Issue a refund. And click on it. Now you’ll be able to see the buyer’s email address. Now, don’t get worried about clicking the Issue a Refund button, this does not issue a refund. There is a second button you need to click, to issue the refund. That’s all for this week, until next week, list more, sell more, this is Neil Waterhouse.

 

Please leave me a comment below and let me know what you think.

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About Neil Waterhouse

Bio: Husband Father Full time online seller since 1998 Author Best Seller “Million Dollar ebay Business From Home” Multi Million Dollar seller Amazon invited guest speaker eBay invited guest speaker Alibaba invited guest speaker 1st eBay multi million dollar seller for Australia Post Eparcel 1st multi million dollar seller for Channel Advisor Australia Founder, speaker 4 largest eBay & Amazon Meetup Groups in Australia with over 6,000 members Creator of DropShip Formula™ Professional eBay Sellers Alliance invited guest speaker Retail Global invited guest speaker Channel 9 Invited Guest Speaker Radio Control jet fanatic!
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8 Responses to How To Find Buyers Email Address On eBay

  1. ROBYN CROMB says:

    Thanks Neil I appreciate you always popping in and giving us advise. Have a good day
    cheers Robyn

  2. ROBYN CROMB says:

    Thanks Neil I appreciate you always popping in and giving us advice. Have a good day
    cheers Robyn

  3. Jeffrey Lewis says:

    Hi Neil

    Having got the address, what can you do with it as Ebay does not allow you email “their customers”, or include them in our mailshots.

    Best Regards
    Jeff

    • John says:

      …. my take on that is once the transaction is completed, they are now MY customer – eBay simply provided the means to connect and received a fee for doing so. I often have customers contacting me directly! Their email details are also in the Paypal records. Your input would be great Neil.

      • Hi John, this is one of those grey areas with views on both sides. A lot of large eBay sellers also share the same belief that eBay is the advertising platform they use to find customers.

  4. John says:

    Hi Neil!
    … nothing seems to have changed in our My eBay ($60 shop). Ours also says ‘View Sales Order’. Does it depend on what level os Shop you are using or is this a change that eBay are rolling out?

  5. Peter says:

    Hi Neil,
    I thought using buyer’s email addresses to communicate/send marketing was a bannable offence? I have thousands of previous customers email addresses but don’t dare market to them. Could you shed light on whether I’m mistaken or not? How do you use the email addresses of your eBay customers? Cheers.

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