How to get PayPal to pay for eBay returns and not you!

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How to get PayPal to pay for returns and not you!

Transcribe of “How to get PayPal to pay for eBay returns and not you!”

Hi it’s Neil Waterhouse. If you’re a full-time online seller. Every now and then you’ll have a customer who wishes to return a faulty item back to you or your supplier. And in this short video I want to show you how you can get PayPal to pay for the return shipping and not you. Let me show you how this works.

Steps on how to get PayPal to pay for eBay returns and not you!

Okay the first step is to send your customer this PayPal URL, which I’ll put on the bottom of the screen. Now, when your customer goes to that URL it shows them this page. As you can see, once the customer clicks the blue activate button. They can then return up to eight items per year and each with a return shipping costs of up to $45.

The great thing here is PayPal paying the return cost for your customer, not you

The great thing here is of course PayPal is paying the return cost for your customer, not you. And once your customer’s clicked the blue activate now button. PayPal will ask them to log in and they’ll see this page where they can submit a claim for their shipping. That’s all this week, just a quick video. Wherever you’re watching this, please scroll on down, leave a comment for me below. Until next week, list more, sell more, this is Neil Waterhouse.

Please leave me a comment below and let me know what you think.

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About Neil Waterhouse

Bio: Husband Father Full time online seller since 1998 Author Best Seller “Million Dollar ebay Business From Home” Multi Million Dollar seller Amazon invited guest speaker eBay invited guest speaker Alibaba invited guest speaker 1st eBay multi million dollar seller for Australia Post Eparcel 1st multi million dollar seller for Channel Advisor Australia Founder, speaker 4 largest eBay & Amazon Meetup Groups in Australia with over 6,000 members Creator of DropShip Formula™ Professional eBay Sellers Alliance invited guest speaker Retail Global invited guest speaker Channel 9 Invited Guest Speaker Radio Control jet fanatic!
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13 Responses to How to get PayPal to pay for eBay returns and not you!

  1. Matt says:

    Great tip Neil! Customer service issues are starting to pile up so this is great timing

    • Matt says:

      One question, does this method get linked or make any impact upon our seller account? I assume we want to do this before the seller requests a return. Is that right?

  2. Anonymous says:

    Thanks heaps Neil , this is a great tip.
    Kind regards robyn

  3. Sheryl says:

    Hi Neil
    Thanks again for sharing. I did not know that this was available. This is awesome information to have as a tool and will save me money .

  4. Mark says:

    Hey Neil, This is a great little tip, good to know!

  5. Thanks Neil for that great tip, very handy indeed

  6. Tyler Bare says:

    What a fantastic trick! This will be extremely useful in the future! Thank you so much for sharing hidden tricks and tools such as these 🙂

  7. Tracie says:

    wow that is one helluva tip. did not know that and thanks for sharing

  8. Brilliant – thanks Neil – sharing for you

  9. John says:

    Wow – that is brilliant to know Neil 🙂
    Q about the second screen shot Neil … when I followed the directions, ie Activate, it then advises it is now activated, with a ‘log in to make a return’ link tucked away at the bottom of the page. When the link is clicked however, it does not go to the page in the screenshot ‘Request a Refund on Return Shipping’. Suggestions Neil?
    Looking forward to the next video!

  10. Anonymous says:

    Cheers Neil
    Great Info Thanks

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Neil Waterhouse

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